FAQS.

COVID19 PROTOCOL:

At The SMITH your health is taken seriously.  All packaging material + product are handled with extra care and while wearing gloves. Returns + exchange policies may  be taken case by case during this time to protect the well-being of our employees + customers.

 

If you are an essential worker please contact: info@shopthesmith.com to receive a special discount code on your next purchase. We thank you + love you for what you do. 

 

ORDER INQUIRIES + CUSTOMER SERVICE 

For any order related inquiries please contact: info@shopthesmith.com and please allow one full business day for a response. 


RETURNS/EXCHANGE POLICIES

  • The SMITH is fully committed to the satisfaction of our customers. Our guideline for returns or exchanges of merchandise is within 14 days of purchase when accompanied by the receipt and in original condition.  
  • All sale items, body tape and bodysuits are FINAL SALE.